PRINT EAZY · OFFICIAL POLICIES
Business Policies & Terms
Print Eazy operational policies for custom print production, advance manual bank transfer, pre-production digital proofing, volumetric courier logistics, 48-hour claims review, and confidential artwork protection.
Payment & Order Policy
All custom print production requires confirmed advance payment via manual bank transfer.
- 100% advance manual bank transfer is required for all orders before production scheduling or printing commences.
- Production begins only after Print Eazy staff confirms the finalized print-plus-delivery total, verifies the bank transfer receipt, and confirms customer digital proof approval.
- Print Eazy does not offer Cash on Delivery (COD), online credit or debit card charging, or post-production credit terms.
- Official bank transfer details are provided directly during order checkout and on formal quote confirmations. Payment receipts must reference the unique order token or inquiry reference.
Digital Artwork Proofing Policy
Every print run requires explicit customer sign-off on a pre-production digital proof before plates or press runs begin.
- All orders require customer approval of pre-production digital proofs before printing plates are exposed or press runs commence.
- Customers are responsible for thoroughly verifying all text, spelling, layout, dimensions, bleed, resolution, and orientation on the digital proof.
- Production turnaround schedules start only after final digital proof sign-off has been received in writing or confirmed via WhatsApp or email.
- Modifications requested after proof approval cannot be accommodated once production runs or plate-making have been initiated.
Delivery & Logistics Policy
Delivery charges are calculated accurately per order based on actual destination city and volumetric shipment weight.
- Delivery quotes are calculated per order based on actual city/destination and volumetric shipment weight rather than flat rate estimates.
- Shipments across Karachi, nationwide across Pakistan, and international export orders (for bespoke corporate gifting, custom packaging, and merchandise) are fulfilled via verified courier partners and trusted commercial cargo handlers.
- Delivery charges are confirmed and frozen as part of the total order amount before payment verification.
- Consignment tracking numbers and courier booking slips are shared upon dispatch. Delivery transit times depend on destination accessibility and courier operations.
Claims & Reprints Policy
Custom goods cannot be returned for change of mind; genuine manufacturing defects are reviewed within 48 hours.
- Custom printed products are manufactured strictly to client-approved artwork and specifications and cannot be returned, exchanged, or refunded for change of mind.
- Manufacturing defects, printing faults departing from approved digital proofs, or transit damage must be reported within 48 hours of delivery.
- Claims must be submitted with clear photographic or video evidence of the defect alongside the courier packaging and dispatch label.
- Upon review and verification of a genuine manufacturing defect, Print Eazy will schedule a prompt reprint of the affected quantity at no additional cost.
Privacy & Customer Data Policy
Customer contact details and proprietary artwork files remain order-scoped, confidential, and privately stored.
- Customer details (name, phone number, physical delivery address, email) and artwork files are kept strictly confidential and used solely for job fulfillment, quoting, and order communication.
- Customer artwork files, corporate logos, and proprietary assets are order-scoped and never publicly exposed, published, or reused without explicit consent.
- Print Eazy does not sell, lease, or distribute customer contact details or artwork files to external third parties or advertisers.
- Inquiry submissions and customer records are retained privately in secure storage solely for production integrity, accounting verification, and repeat reprint requests.